There is no denying the fact that CRM platform has helped businesses in countless ways. Due to the emerging demands of businesses, CRM has become a necessity that helps businesses make data-driven decisions to improve sales and boost revenue. Do you want to know about the emerging trends in Salesforce CRM world that will shake up the industry in 2021? Trends like voice technology, IoT, AI are likely to stay with us in 2021, and organizations can achieve higher revenue. Take a look at the video to know more about the Salesforce CRM trends that are expected to take shape in the coming future.
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