Salesforce Acquires Slack – What It Means, How It Works, & Why You Should Care

What is Slack, who acquired it and why should you care? #DF21 tech influencer Brian Tong takes us through a rundown of Salesforce’s acquisition of Slack and how the product can be beneficial to you as well as all businesses…

Salesforce Acquires Slack - What It Means, How It Works, & Why You Should Care

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What is Slack, who acquired it and why should you care? #DF21 tech influencer Brian Tong takes us through a rundown of Salesforce’s acquisition of Slack and how the product can be beneficial to you as well as all businesses in multiple facets from WFH communication to customer service. Salesforce and Slack, working together to bring you your new digital HQ.

0:00 Introduction
0:25 What’s a digital HQ?
1:01 How Big is Slack?
2:09 Slack Channels
3:22 Slack and Salesforce Customer 360
4:12 Slack & App Integration
4:24 Slack Huddles
5:40 Next-Gen Workforce

About Slack: Slack is at the center of the digital HQ, which enables organizations to deliver to customers everywhere and allows employees to be successful anywhere. Click here to learn more about Slack: https://www.salesforce.com/plus/experience/Dreamforce_2021/series/Slack

#Salesforce #Slack

Watch more and learn more on Salesforce+: https://www.salesforce.com/plus

Subscribe to Salesforce: http://advertise.ads.mba/SalesforceSubscribe

Learn more about Salesforce:
Website: https://www.salesforce.com
Facebook: https://www.book.face.cx/salesforce
Twitter: https://www.chat.irish/twitter/salesforce
Instagram: https://www.face.face.cx/salesforce
LinkedIn: https://www.linkedin.com/company/sale…

About Salesforce:
Salesforce is a customer relationship management solution that brings companies and customers together. It’s one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

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