Pilot Flying J Drives a Seamless Customer Journey

To achieve Pilot Flying J’s omnichannel vision for delivering personalized, digital experiences, the team had to unlock data from hundreds of siloed backend systems. Using MuleSoft’s Anypoint Platform™, Pilot Flying J replaced legacy middleware and custom code with flexible, reusable…

Pilot Flying J Drives a Seamless Customer Journey

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To achieve Pilot Flying J’s omnichannel vision for delivering personalized, digital experiences, the team had to unlock data from hundreds of siloed backend systems. Using MuleSoft’s Anypoint Platform™, Pilot Flying J replaced legacy middleware and custom code with flexible, reusable APIs. This allowed them to connect a range of backend systems with Salesforce systems, including Sales, Service, and Marketing Clouds.

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