Managed Services

What happens once you’ve gone live with a cloud contact centre? You need to maintain it – change users and skills, change announcements and IVRs, change routing…. Are you going to do that? Are you going to pay someone to…

Managed Services

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What happens once you’ve gone live with a cloud contact centre? You need to maintain it – change users and skills, change announcements and IVRs, change routing…. Are you going to do that? Are you going to pay someone to do it?

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