Legends of Learning – Closing the Gap Mirroring Classroom Training in a Remote Environment

The global pandemic disrupted the service industry. Within a moment’s notice, 70% of the US population was working from home as the number increases. Still, businesses needed to continue operations successfully while hiring and training new agents; without hindering productivity.…

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The global pandemic disrupted the service industry. Within a moment’s notice, 70% of the US population was working from home as the number increases. Still, businesses needed to continue operations successfully while hiring and training new agents; without hindering productivity.

With each passing month, the remote-training paradigm has jettisoned into the forefront of businesses worldwide.

In this engaging one-hour session, Michael Sanders of NTI will discuss with eLearning legends, Joe Ganci, John Cozzoli, and Tammy Bjelland the methodologies, viewpoints, and success stories behind the implementation of classroom training into an online environment.

Leverage the actionable advice from this session to overcome the most robust remote learning challenges.

http://www.legends-of-learning.com/

ABOUT THE SPEAKERS:
Valerie McSorley
Founder & Executive Producer niche portfolio Contact Center, Customer Experience & Customer Service Events

Twitter: @AvantGardeVal
LinkedIn: linkedin.com/in/valeriemcsorley
Website: https://avantgardevents.com/

Michael T. Sanders
Head of Partnerships at NTI@Home
Michael has contributed 20+ years to the field of Learning and Development. As a jack-of-all-trades, Michael is a TEDx speaker and has delivered presentations in the fields of eLearning, remote work, marketing, and disability rights. Prior to NTI, Michael managed the technical training for Canon North America.

Twitter: @elearning_life
LinkedIn: linkedin.com/in/onlinelearning
Website: www.ntiathome.com

Joe Ganci
President of eLearning Joe
Joe Ganci is the owner and president of eLearning Joe, a custom learning company. Since 1983, he has been involved in every aspect of multimedia and learning development. Joe has received several awards for his work in eLearning, including a Lifetime Achievement Award in 1999 and an eLearning Guild Master Award in 2013.

Twitter: @eLearningJoe
LinkedIn: linkedin.com/in/elearningjoellc
Website: www.elearningjoe.com

Tammy Bjelland
Founder & CEO of Workplaceless
Tammy Bjelland is the Founder and CEO of Workplaceless, a training company that teaches remote workers, leaders, and companies how to work, lead, grow, and thrive in distributed environments. With her background in higher education, publishing, edtech, eLearning, and corporate training, she is passionate about driving and supporting the future of learning and the future of work.

Twitter: @TammyBjelland
LinkedIn: linkedin.com/in/tbjelland
Website: www.workplaceless.com

John Cozzoli
Director of eLearning at NTI@Home
John Cozzoli is the. Emersed in an evolving “remote-work first” organization, John transformed the NTI@Home University to help individuals with disabilities find work-at-home jobs. Partnering with Fortune 500 organizations including IBM, Canon, Computer Associates, and Bristol Meyers, John specializes in the transformation of classroom-led training within call centers to a seamless online environment.

LinkedIn: linkedin.com/in/jmcozzoli
Website: www.ntiathome.com

#learninglegends

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